Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy for apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that final sale items are not eligible for return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
How should I care for my Chemical Guys garments?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low, or air drying whenever possible to prevent shrinkage.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.